Terms & Conditions
Peak Wesley Way
Booking Terms & Conditions
In these Booking Terms & Conditions references to “you” and “your” include the person making the booking and all persons on whose behalf a booking is made or any other person to whom a booking is added or transferred. “We” or “Us” means Peak Methodist Circuit (registered charity 1135656), c/o Hathersage Methodist Church, Main Road, Hathersage, Hope Valley, S32 1BB.
Please read these conditions carefully as they govern the relationship between us, and set out our respective rights and obligations.
General
- Your booking must be for recreational purposes only. Our chapels must not be used for gatherings, such as weddings or parties or for business purposes.
- On the night of your stay each chapel will be available for pilgrims from 4pm and you must leave by 9:30am on your day of departure, unless a church service or other event is taking place in your chosen church, and we have agreed alternative times of access.
- The number of people occupying the chapel and its grounds must not exceed the maximum capacity indicated on the booking form.
- You must not bring any dogs (other than registered assistance dogs), other pets or livestock into the chapels withour prior written permission from the Pilgrimage Manager.
- No fireworks, wax candles, smoke making machines, disposable BBQs, sky lanterns (or other lights of, illuminations or heat sources which have naked flames) shall be used or let off from the chapel (including inside and outside and within the chapel grounds).
- The cooking of food is not permitted inside the chapel or within the chapel grounds, other than by using the toaster, kettle and microwave provided.
- Whilst the information on our website is correct at the time of publishing, we reserve the right to change any of the prices, services, or other particulars contained in published information at any time before we enter into a contract with you.
- The storage or consumption of alcohol is not permitted within the chapel or the chapel grounds.
- Any amplified sound must be kept below 90DB, and visitors must be sensitive to the local environment.
- Our chapels are strictly no-smoking. Smoking, including the use of e-cigarettes is prohibited within (and immediately surrounding) the church building including outside the main entrance. You shall be held liable for any costs arising as a result of alarms and fire prevention system being ‘triggered’ in the event of you or a member of your party smoking.
- The chapel and the chapel grounds, shall not be used for party political purposes, political rallies or demonstrations, purposes which are illegal, or by individuals or organisations banned by law.
- No lighting, heating, power, cabling or other electrical fittings or appliances in the chapels are to be altered, moved, or in any way interfered with, and no additional heating, power, cabling or other electrical fittings or appliances are to be installed or used within the chapels without prior consent from the Pilgrimage Manager.
- You must not do anything that may cause damage to the chapel buildings including using bolts, nails, screws, pins, staples, or other wall fixings.
- Filming & Use of Cameras: Camera use is permitted in the chapel and chapel grounds for private purposes only, providing all the conditions of these Terms & Conditions have been met. Drone filming is prohibited unless specific permission is granted by the Pilgrimage Manager. Permission to Film, photograph, record, and broadcast footage for commercial or professional purposes must be sought in writing prior to your stay.
Contract and Warranties
- Once we have accepted your booking and full payment, a contract has been entered into, which includes these conditions and such contract is governed by English law. Payment of all required amounts when they are due is of the essence of the contract.
- When you make a booking you warrant that you are over 18 years old and accept full responsibility for all persons, including persons under the age of 18, who will use the property during the period booked and you have read all the Terms & Conditions.
- Peak Methodist Circuit reserves the right to cancel your booking in any circumstances.
- In circumstances where one or more of the chapels on the Peak Wesley Way route is later found to be not available for any reason, you have the option of a full refund or to accept alternative accommodation which may be provided by us of equivalent or similar standard and price (subject to availability of such accommodation).
Booking
- Bookings are placed online. Booking requests made by telephone or email, provided confirmation has been given by the Pilgrimage Manager and online payment to your booking account is made within 48 hours. We do not accept bookings left via telephone message.
- At the time of booking, you are required to pay a deposit to secure your booking. The remaining balance is required to be settled at least 28 days prior to your stay, and must be paid before arrival. Email reminders will be provided. Any booking placed without payment will be automatically cancelled after 48 hours.
- If your stay starts within 28 days of the date you make your booking, you are required to pay the total price at the time of booking.
- We cannot guarantee bookings made less than one week in advance of any stay.
- Should any additional members of the group be added at a later date, it remains the responsibility of the lead name to ensure that any such members agree to be bound by these Terms & Conditions and are in receipt of all relevant information relating to the booking.
- We will endeavour to meet any special requests advised to us at the time of booking and confirmed in writing. We do not accept bookings that are conditional upon any special request being met.
- If you book via our website or have opted in other circumstances for us to contact you via email, we will communicate with you using the email address you have provided. We will assume that your email address is correct and that you understand the risks associated with using this form of communication.
- You are responsible for the accuracy of all entitlements to concessionary discounts claimed through the booking process. We reserve the right to inspect documentary evidence of entitlement to concessionary discounts.
Payments
- All payments are made to Peak Methodist Circuit. Our prices include VAT where appropriate. If VAT rates or status change, we reserve the right to amend our prices accordingly.
Conduct Whilst on Pilgrimage
- We reserve the right to refuse to accept you as a customer or continue dealing with you if we, or another person in authority, believe your behaviour may become disruptive, threatening or abusive, or if you upset, annoy, disturb, or put our staff or volunteers in any risk or danger, on the telephone, in writing or in person, at any time. Whilst in our chapels, visiting other buildings or walking on public paths across private land, please ensure that your behaviour and those of your group members is respectful of historic buildings and private property. For the purposes of this section, reference to “you” or “your” includes any other person in your party.
Cancellation & Refunds
- We may cancel a booking at any time before the date on which it begins. We would expect to do this only for essential building work or for some other reason unforeseen by us at the time your booking was accepted. In this unlikely event we shall refund in full all money received by us for the booking, but will not have any liability beyond this, and, without limitation of the foregoing, we will not have any liability for travel costs incurred by you in relation to the booking.
- If you cancel a booking for any reason, you must notify us in writing by email to info@peakwesleyway.com
- Cancellations advised to us by email before the four-week period prior to your stay will forfeit the deposit amount paid at the time of booking.
- Cancellations advised to us by email less than four weeks prior to your stay will forfeit the full amount.
- If you have any issues concerning the property during your stay you should notify us as soon as possible. Peak Methodist Circuit will not normally make any refunds in respect of complaints made after the customer’s departure from the property if the customer did not make the complaint or problem known to us during the stay. In considering any complaint we will take into account whether we have been given the opportunity to investigate it and the chance to put matters right. Refunds following your stay will be at the full discretion of Peak Methodist Circuit.
- We accept no liability for any works or activity of any sort occurring on any premises adjoining or neighbouring our chapels, but shall endeavour to advise you in advance of the likelihood of any such works or activity.
Access
- Peak Methodist Circuit, or agents thereof, may need access to the chapel during your stay. This is unlikely to happen, but if it does, we will give you as much prior warning as possible.
- You may occasionally have members of the public wishing to visit the church during your stay; our open church policy encourages the flow of visitors at set times, usually between 9:30am and 4pm, but varies from church to church.
- Full information regarding access will be provided to you prior to your arriving at each chapel, including a code to access the keysafe. You are responsible for the security of the chapel key and returning it to the keysafe prior to your departure. You are also responsible for keeping knowledge of the access code provided to you private to members of your group. You will be liable for costs incurred in replacing keys or locks as a consequence of your actions.
Loss or damage
- When you book, you agree to indemnify us against all loss and damage arising (including more than normally and reasonably anticipated amounts of cleaning) directly or indirectly to the property and its contents from any deliberate or negligent act or omission by yourself, or any person or animal accompanying you, and without limitation of the foregoing to pay us forthwith upon written demand our costs in making good any such loss and damage and cleaning. Where we have to make a claim the amount involved will reflect the cost of making good damage to historic and architecturally important buildings and furniture. The cost may include work by specialist craftspeople.
Limitation of Liability
- Our liability to you and those accompanying you on the Peak Wesley Way including in our chapels and along the advertised walking route is strictly limited to direct loss up to the amount paid by you on booking but this does not apply to our liability for
- a) death or personal injury caused by our negligence;
- b) fraud or fraudulent misrepresentation on our part;
- c) anything else for which liability may not at law be excluded.
- We shall not be liable to you at all for any indirect or consequential loss, whether caused by negligence, breach of contract or otherwise. We are also not liable to you for any noise or disturbance from neighbours or other activities outside the property (including agricultural and street noise).
- If you or any member of your party has any medical problem or disability which may affect the booking arrangements of that person, please tell us before you confirm your booking in order that we can advise as to the suitability of the chosen booking.
- We reserve the right to terminate a booking at any time if these conditions are not met in full.
Events beyond our control
- Except where otherwise expressly stated in these booking conditions we regret that we cannot accept liability or pay any compensation where the performance of our contractual obligations is prevented or affected by reason of such events beyond our control. Events beyond our control include: war, threat of war, riots, civil disturbances, terrorist activity and its consequences, industrial disputes, natural and nuclear disasters, fire, epidemics, health risks and pandemics, unavoidable and unforeseeable technical problems with transport for reasons beyond our control or that of our suppliers; closed or congested airports or ports, hurricanes and other actual or potential severe weather conditions, and any other similar events.
Data Protection
- Peak Methodist Circuit will not communicate with you about our work, events, offers and fundraising activities without your specific consent. We will not share your information with any other organisation.
- We collect personal information when you visit our site, ask about our services, make a booking, or provide information voluntarily over the phone or by mail. See more at: https://www.methodist.org.uk/privacy-notice/
- This information may include your name, address, contact details, date of birth, credit/debit cards, IP address, and how you interact with our website. By providing us with your personal data, you consent to the collection and use of any information you provide in accordance with the purposes stated below. This use includes:
- a) Administration of bookings
b) Creating a profile of your interests and preferences
c) Fulfilment of orders for goods and services
d) To improve our products and services or for marketing purposes
For full details please see more at: https://www.methodist.org.uk/privacy-notice/
- If you wish to alter the way we communicate to you at any time you can write to the address given in the title of this document, telephone the Pilgrimage Manager on 07864 351609 or send an e-mail to info@peakwesleyway.com
Last updated: v1.3 22 November 2023